Management processes

These processes control the management tasks of maintenance and renewal processes (and connecting processes) from the point of view of planning, costs, needs and contracts. They form the connection between strategic and operational processes.

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Management processes - general ( 1 Files )

Best practices not related to one specific BiSL process.

Process 'Planning and resource management' ( 1 Files )

The goal of this process is: planning, monitoring and adjusting the activities of the function involved in providing Information Provision (IP) so that the necessary use of IP in the organization is realized on time with an optimal use of capacity.

Process 'Financial management' ( 1 Files )

The goal of this process is the preparation, maintenance and monitoring of cost-effective information provision and the cost-effective use of IT resources for support and carrying out of the business proc-esses of the organization.

Process 'Demand management' ( 1 Files )

The process 'Demand management' ensures that the business processes of an organization are supported or enabled by good information provision and a good business information management function.

Process 'Contract management' ( 2 Files )

The process 'Contract management' is responsible for defining appropriate agreements for automated information provision and the services by the IT provider as well as monitoring and improving these.

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Calendar

29-05-2012 Nov 22, 2011: Theme session 'Apps Mngt in the new world' -NL

22-11-2012 Metrics voor ASL en BiSL

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Management processes

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