 |
 |
 |
 |
 |
Follow us:
Home 
ASL Testimonials Jeroen Simons, Ideas to Interconnect (i-to-i)
ASL Testimonials Jeroen Simons, Ideas to Interconnect (i-to-i)
| Jeroen Simons, Ideas to Interconnect (i-to-i) |
 Ideas to Interconnect is a management and consultancy company that helps to realize ICT change objectives. Jeroen Simons has been working there since two years. Before that he worked with the former Pink Elephant and more recently with Interpolis. For i-to-i he performs different roles and for the customer Wincor Nixdorf he performed the role of service manager. Wincor Nixdorf is a worldwide provider of innovative ICT solutions for retail and retail banking, such as cash register systems and automated teller machines, for example. He came to work here at the time when the division managing the software had initiated a course of action for improvement. One of the objectives of this course of action was to standardize the acceptance process so that it is carried out in an identical manner for all projects. A message list with products to be delivered "When I came to work here, software had just been delivered for automated teller machines and the interface between the banking back-office systems and the automated teller machines. Due to my earlier experience, I knew that we needed to work with acceptance criteria. I witnessed that a management division indicated that the delivery needed to satisfy requirements. As soon as the project asked what the requirements were, there was complete silence. Clearly, this was a tough task. I set to work on the basis of good-to-haves of the management division and best practices. I made an inventory of what was necessary to have good management, such as installation sets, a SLA, contracts with third-parties, a test environment and an overview of all configuration items. Then, I spoke with the developers and projectmanagement and checked whether they understood the criteria and could supply the deliverables." The result of the testing was a kind of message list with nineteen subjects. Jeroen categorized these into three columns: project management, development and management. He gives a number of examples of what is present in these columns: documentation as well as functional design, technical design and the SLA, and products as well as an installation set. The party responsible for the product needs to ensure that the product appears in the column in which it is listed. Profit through structure "The list is generic to such an extent that at the start of a project, the management organization, the project and the principal together need to determine the things that are necessary in it. Only so can all parties know in advance what they are up against and what they can expect. A lot of maintenance of the software, which appears to be necessary and which has not been estimated by anyone during its delivery, is prevented in this manner. Project management has one additional assignment: to monitor that the three parties perform the activities and to ensure that the products are realized in the correct manner and satisfy the quality requirements agreed upon. With this arrangement, no surprises are encountered at the time of delivery, and everyone knows where he stands."
|
Calendar
29-05-2012
Nov 22, 2011: Theme session 'Apps Mngt in the new world' -NL
22-11-2012
Metrics voor ASL en BiSL
Newsmail
You don't receive our Newsmail yet? Then first registrer please.
Already registered? Click the checkbox in your profile to subscribe.
- Loading...
ASL BiSL Blogs
 |
 |